bintang Casino & Sportsbook Data Care

This page describes what we collect when you use bintang and how we keep that data protected. We operate our platform across supported jurisdictions, and your privacy is central to how we work.

We at bintang collect personal information only to deliver our service—account setup, payment processing, compliance verification, and customer support. We do not sell your data. We do not share it beyond what local law or our service partners require. This policy explains our commitments and your rights.

What We Collect on bintang

We collect information in three ways: what you give us, what we observe, and what our partners provide.

Information you provide

When you open an account on bintang, we ask for your name, email, phone number, date of birth, and address. During payment setup, we collect card details or bank account information. If you use DANA, e-wallet, mobile banking, or local payment, those payment providers send us confirmation of your transaction. We also collect any messages you send to our support team.

Information we observe

Our servers record your login times, the games you access, your bets, and your withdrawals. We track your IP address and device type. We use cookies to remember your preferences and keep you logged in. We do not track you across other websites.

Information from partners

Payment processors, identity-verification services, and fraud-detection vendors share data with us to confirm your identity and prevent misuse. These partners operate under strict data-protection agreements.

How We Use Your Data

We use your information to run our platform, comply with law, and protect you and other users.

• 1
  Account and payment

  We use your email and phone to send account alerts, password resets, and payment confirmations. Your address and ID verify your identity for withdrawal requests.

• 2
  Compliance and fraud

  We check your data against sanctions lists and monitor for suspicious activity. This protects bintang and all our users.

• 3
  Service improvement

  We analyze how you use bintang—which games you play, which payment methods you prefer—to improve our platform and fix bugs.

• 4
  Customer support

  We use your account history and messages to answer your questions and resolve disputes.

Third Parties and Data Sharing

We share your data only when necessary to deliver our service or comply with law. We do not sell your information.

Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank partners mobile banking, local payment, online payment, e-wallet) receive your transaction details. Our identity-verification vendor checks your documents. Our hosting provider stores your data on encrypted servers. Our fraud-detection partner screens for suspicious patterns. All these vendors sign agreements to protect your privacy.

We may disclose your data if required by court order, law enforcement, or local regulation. We will notify you of such requests unless law forbids it.

Your Rights and Our Commitments

You have the right to access, correct, or delete your personal data. You can request a copy of all information we hold about you. You can ask us to stop using your data for marketing (though we do not market to you via email or phone without your consent). You can withdraw consent to cookies at any time.

Cookies and tracking

We use cookies to keep you logged in and to remember your preferences. These are essential to bintang's operation. We also use analytics cookies to understand how you navigate our platform. You can disable non-essential cookies in your browser settings, but this may affect your experience.

Data retention

We keep your account data as long as your account is active. After you close your account, we retain transaction records for seven years to comply with financial regulations. We delete other personal data within 90 days unless law requires us to keep it longer.

International transfers

Our servers may sit outside your jurisdiction. When we transfer your data internationally, we use encryption and standard contractual clauses to protect it. By using bintang, you consent to such transfers.

Contact bintang

If you have questions about this policy or want to exercise your rights, reach out to our support team through your bintang account or email us directly. We aim to respond within one business day during standard hours. Our support covers major Indonesian cities including Jakarta, Surabaya, Bandung, Medan, and Semarang, and we handle inquiries in English and local languages.

We review this policy regularly and update it when our practices change. We will notify you of material changes by email or through a notice on bintang. Your continued use of our platform after such notice means you accept the updated policy.